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Terms of Service

Last updated: 3 June 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the Retire In Style Properties website and platform (“Platform”) operated by Retire In Style Properties(“we”, “us”, “our”).

By accessing or using this Platform you agree to be bound by these Terms. If you do not agree, please do not use the Platform. We reserve the right to update these Terms at any time; continued use of the Platform after changes constitutes acceptance.

2. About the Platform

Retire In Style Properties is South Africa’s dedicated retirement property listing platform, connecting prospective retirees with estate agents, retirement villages, life rights properties and other retirement housing options.

The Platform is a marketing and information channel only. We are not a registered estate agent or property practitioner and are not party to any property transaction. All transactions occur between buyers/tenants and the relevant agent or seller directly.

3. User Accounts

Certain features of the Platform require you to register an account. You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorised use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent or illegal purposes.

4. Estate Agents and Listing Packages

Registered agents may purchase listing packages to advertise properties on the Platform. By purchasing a package, you agree to:

  • Publish only accurate, truthful and lawful property listings
  • Only list properties for which you hold a valid mandate
  • Comply with the Property Practitioners Act 22 of 2019 and all applicable regulations
  • Hold a valid Fidelity Fund Certificate (FFC) for the relevant period
  • Remove or update listings promptly when properties are sold, let or withdrawn

Package fees are set out on the Packages page. Subscription packages are billed in advance. Once-off packages (Single Listing / Private Seller) are valid for 6 months from date of activation. No refunds are offered on activated packages unless we have materially failed to deliver the service.

5. Property Listings — Information Only

All property listings displayed on this Platform are provided for general information purposes only. We do not verify the accuracy, completeness or availability of any listing. Property prices, availability and details may change without notice.

Nothing on this Platform constitutes a binding offer, quotation or guarantee of any kind. Prospective buyers and tenants must conduct their own due diligence and engage directly with the listing agent or seller.

6. Enquiries and Contact Forms

When you submit an enquiry or contact form on the Platform, your contact details are forwarded to the relevant estate agent or our admin team. Submission of an enquiry does not create any contractual obligation on our part or on the part of the listing agent. Response times cannot be guaranteed.

7. Bond Calculator

The bond repayment calculator on this Platform is provided as an indicative tool only. Results are based on an estimated prime interest rate and do not take into account your personal credit profile, bank-specific rates, additional fees, or current SA prime rate. Results do not constitute a loan offer, pre-qualification or financial advice.

8. Acceptable Use

You agree not to:

  • Submit false, misleading or fraudulent listings or enquiries
  • Scrape, harvest or reproduce Platform content without written consent
  • Attempt to gain unauthorised access to any part of the Platform or its underlying systems
  • Use the Platform to transmit spam, malware or harmful content
  • Use the Platform in any way that violates applicable South African law

9. Intellectual Property

All content on this Platform — including design, text, graphics, logos and code — is the property of Retire In Style Properties or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute or create derivative works without our prior written permission.

By submitting listing content (photos, descriptions, etc.) to the Platform, you grant us a non-exclusive, royalty-free licence to display, store and distribute that content on the Platform for the duration of the listing.

10. Limitation of Liability

To the maximum extent permitted by South African law, Retire In Style Properties is not liable for:

  • Any loss or damage arising from reliance on listing information
  • Any transaction entered into between a user and an estate agent or seller
  • Interruptions, errors or unavailability of the Platform
  • Any indirect, incidental or consequential loss

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Africa.

12. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

13. Contact

Questions about these Terms should be directed to:

Retire In Style Properties
South Africa
Phone:
Email: hello@retireinstyle.co.za